We ship worldwide from our European warehouse. Orders are processed within 1–2 business days. Estimated delivery times:
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Netherlands & Belgium: 1–3 business days
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Rest of Europe: 3–7 business days
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North America: 5–10 business days
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Other Regions: 7–14 business days
Enjoy free shipping on orders over €50. You’ll receive tracking information via email as soon as your order ships.
Returns & Exchanges
If you or your cat aren’t happy with your purchase, you can return or exchange unused items within 30 days of delivery. Products must be in original condition with all tags attached. To initiate a return or exchange, visit our returns portal or contact our support team. We offer hassle‑free prepaid return labels for EU customers and straightforward instructions for international returns.